Legal
How Hello Sun handles personal information for website visitors and studio clients in Dhaka.
Hello Sun operates Bangladesh's international curtain studio from Dhaka. This Privacy Policy explains how we collect, use, and protect personal information when you visit hellosun.store, book a consultation, or otherwise contact us.
Studio locations: Plot 32/A, 8th floor, Trillium Tower, Road 45 & 46, Dhaka 1212; and Bata Signal, 272 New Elephant Rd, Dhaka 1205.
We may collect your name, phone number, email address, property details relevant to a curtain or blind project, appointment preferences, and messages you send through our contact forms, WhatsApp, phone, or email.
Technical data such as IP address, browser type, and pages visited may be collected through standard server logs and analytics tools configured for the site.
We use personal information to respond to enquiries, schedule studio or on-site appointments, prepare quotes, fulfil orders, provide after-sales support, and improve our website and services.
We do not sell your personal information. We share it only with service providers who help us operate the site or deliver our services (for example hosting, email delivery, or analytics), under appropriate confidentiality.
The site may use cookies or similar technologies for essential functions and to understand how visitors use the site. You can control cookies through your browser settings; disabling some cookies may affect site behaviour.
We retain enquiry and project records for as long as needed to complete your request, meet legal obligations, and resolve disputes. We apply reasonable technical and organisational measures to protect personal information against unauthorised access or loss.
You may ask to access, correct, or delete personal information we hold about you, or withdraw consent for marketing communications, by contacting us using the details below. We will respond within a reasonable time.
Email: hellosun.digital@gmail.com. Phone: 01344-495444.
If we update this policy, we will post the revised version on this page. Continued use of the site after changes constitutes acceptance of the updated policy.